Faq

Here you can check out the answers to the questions about our company's work, the services we deliver and the guarantees we offer.

  • How long can it take to assign my order to a writer?

    We are doing everything possible to assign an appropriate specialist to each order as soon as possible. In some cases, this process may take longer because of the complexity of the assignment, urgency, or writers` availability.

  • Can I update my password (e-mail, phone number)?

    Yes, you are free to update the information in your personal profile. To do it effortlessly, you will need to log in to your account and press the Edit tab. Don't forget to save updates when you are done with changing your personal information.

  • Can I request a revision?

    Sure, you can ask us for a free revision within a free revision period (depends on the length of your order.) To send a request to your writer, you will need to go to My Orders – Completed orders. Then, you will need to find the necessary order ID and choose a Revision option. Pay attention that you will need to send a clear revision request and set a deadline for making corrections. If you find it too difficult to send a revision request, you can contact our support managers and they will gladly assist you.

  • Can I get a draft of my paper?

    Yes, you are free to order a draft option. If you decide to pay for a draft, we will deliver a 1-page draft within 50% of the deadline.

  • I have already completed a part of my work. Can you finish it for me?

    Yes, we can find a writer, who will do it. If you have any questions while placing an order, feel free to get in touch with our support representative and they will assist you.

  • How can I check whether the writer is assigned?

    Once the suitable expert is found, his or her personal ID will be visible in your order details (line Writer).

  • Is there an opportunity to add pages to my order?

    Sure, you have such an opportunity. You will need to log in to your personal profile and go to the My Orders section. Besides, you are free to get in touch with our support staff and they will assist you with placing an additional order.

  •  I have mistakenly chosen the wrong assignment type (number of pages, number of sources, urgency). Can I do something about it?

    When the order form is submitted, you are not allowed to make any corrections to it. However, you can contact our support managers asking them to edit your order for you. Pay attention that you will need to pay the price difference for making these changes.

  • My order form cannot be submitted. Am I doing anything wrong?

    Most probably, you are trying to attach big-size files to the system. You should know that there are certain size restrictions, which do not allow our customers to attach big files. Try to submit the order form without files and when your order is verified in the system, make sure to send these files via e-mail to our support team and one of our managers will forward them to the writer working on your order.

  • What if I have an urgent order? Can you fulfill it in time?
    QualityEssay.net can complete very complex orders and meet the tightest deadlines. Contact us and we will do our best to help you with your writing assignment.

  • What subject areas do you cover?

    We can provide you with a custom paper on any topic. The range of subject areas that we cover is very wide, including mathematics, accounting, economics, management, history, law, medicine, chemistry, sociology, linguistics, literature and many others. QualityEssay.net employs professional writers in various fields of study. They are committed to writing custom papers of any level of complexity. Thus, do not hesitate to place your order at QualityEssay.net, and we will find the best writing expert for you.

  • Is there the possibility of posting my paper online?

    QualityEssay.net guarantees that your paper will never appear online against your will. We deliver original custom papers written from scratch and never resell or use parts of them in the future.

  • What if I am not satisfied with my order?

    If you think that some changes should be made to your paper, our writers and editors will revise it free of charge. We provide revisions to meet all your requirements and deliver the best paper to you in the end.

  • What are your guarantees?
    QualityEssay.net is a reputable academic writing company, whose services are guaranteed. You can rest assured that you will get a high-quality, plagiarism-free custom paper written in accordance with all your requirements. We guarantee that all custom papers produced by our professional writers are never reused for any other purposes. We also provide a privacy guarantee, which means that your personal information is carefully protected and never disclosed to third parties.
  • Who writes papers at QualityEssay.net?
    QualityEssay.net employs professional writers, who specialize in various fields of study. They are mostly English speaking retired teachers and professors from various educational establishments. We do not work with freelance writers, who can be quite irresponsible and unreliable when it comes to complying with obligations.
  • Can you write my paper using the sources given by my teacher?
    Of course, we can. All you need to do is provide us with the sources required and your teacher’s instructions.

  • What if I need to update my paper requirements/instructions?

    We always ask our customers to send all instructions when placing their orders. But if the customer wants to send some additional files when the order is in progress, he/she can do it under one condition - the information presented in those files should not contradict the initial instructions. In case it does, the customer will need to pay for change of the initial instructions.

  • What payment options do you offer?

    At QualityEssay.net, you can make your payment using such credit cards as MasterCard, Visa, Discover and American Express. We accept Google Pay.

  • Do you provide a money back guarantee in case I am not satisfied with your service?

    We are a reliable academic writing company, which has already earned an excellent reputation among students all over the world. We use special plagiarism detection software to make sure that all our papers are free from plagiarism. In addition, we provide free plagiarism reports to prove that our papers are completely unique. However, we will return your money if you provide convincing evidence of the presence of plagiarized content in your paper.

  • Do you guarantee the security of my credit card and payment details?
    Yes, we do. You can rest assured that all your personal information is highly protected. What is more, we conduct all transactions on our secure server.
  • What are your working hours?
    We are available 24 hours a day, 7 days a week for your convenience. Thus, you can contact our customer support team anytime! Our managers will answer all your enquiries and help you with all your assignments. What is more, you have an opportunity to communicate with our writers directly through our messaging system. We guarantee that you will get a reply from our writers within 24 hours.
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