Oct 11, 2020 in Analysis

New century wellness group report

System Requirements

Any information management system has to be put through qualifying benchmarks in a sequential manner. Each requirement in the list will have to be satisfied in order to give the go ahead to the information system. These checks are input, general performance, output, processes and control for the requirements as listed;

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System Inputs

The information management system (IMS) must have digitized patient check-in forms.

The IMS must have a digital list of all staff and support staff stationed at the New Century Wellness Group.

The IMS must have in place communication module between doctors and inpatients/outpatients.

The course of a patients recovery and his/her medical records must be saved and stored digitally by the IMS

The IMS must also handle the medical fees, salaries and contractual payments, but it should offer different levels of authorization.

System Outputs

The IMS must have a reference database that could provide every patients status to the relevant doctor.

The IMS should give access to staff details and track recordsby confidential requests.

Patients must be able to receive convenient medical alerts once logged into the IMS.

The IMS should help with supervision of the staff.

Login information has to be clearly categorized in order to distinguish between employees and patients and different sub levels in each of the cases.

System Processes

Must be subservient to the general mission of the New Wellness Fitness Group

The IMS has to be able to create and maintain secure links with partners, specifically insurance firms and associated financial institutions.

The system must be bug-free, have no lags and unwarranted shutdowns, given the sensitive nature of the organization.

This system must be user-friendly and secure at the same time.

System Controls

Inputs to the system have to be double checked and verified by a system administrator, especially regarding new signups in order to discourage unnecessary access to the system.

The IMS has to backup all material on secure external servers in order to ensure safety of patients and staffs data.

The system has to have a valid login credential that would allow access to data.

The system has to prove that one is a valid patient from the doctors inputs.

Feasibilities

Economic Feasibilities

The proposed information system can be considered feasible only after proving that it has benefits that reasonably outweigh the costs of implementation and costs of long-term operation. In order to assess this feasibility, implementation of the information management system will rely on three main cost analysis techniques, which are return on investment (ROI), payback analysis and net present value (NPV). ROI is an estimation that compares the total net returns from an implemented system with the incurred startup costs of rolling out the project: the result is given in percentages. Net returns are projections derived from industry estimates. Payback analysis goes a step further from ROI and it also to provide a time lapse estimate of when the system can start to make profit, i.e. have paid its costs of implementation and operation. This payback has to be an overflow from revenues that the system can be attributed to. Net present value, NPV, offers information on the instantaneous difference between the total returns and the incurred startup costs. It is factual and does not rely on projections. With these three tools of market analysis applied in tandem, the system should be rigorously tested regarding its economic feasibility.

Startup costs for an information management system fall into hardware, software, system administrator and installation categories. Operational costs can be projected fairly accurately by knowing the requirements of hardware and software. This information is should be easy to attain from the facilitating installer. To have a fair feel for the operational costs, an adequate time span of four months would have to be projected.

Operational Feasibilities

New Century Wellness Group is set to benefit from this new information management system should it implement it. The IMS is designed to cover virtually all aspects of business operations and promise automated efficiency for the business. Economic feasibility looks promising, but operational feasibility can only be tested by assessing all of the operational scenarios of the proposed system.

If fully implemented and backed, this IMS should improve the profit margin of the organization due to its secured transaction processes and checks. The system utilizes safeguarding controls that ensure a decent level of human supervision. This system would also provide a sense of operational standardization by receiving and capturing feedback in a set of standard interviews. By substituting the companys reliance on paper stationery, the system will go a long way in branding New Century Wellness Group as an eco-friendly organization, well within the companys values. As the information management system is quite expandable and versatile, it means that the system can be easily expanded and evolved, depending on the future changes in the organization or in the industry. Ease of user operational capability would facilitate the rollout of the system.

DESIGN

Prototyping

Similar to any new installation, the proposed information management system should be put through actual rigorous test runs. Conducting tests on an actual scale model would be as expensive as installing the actual IMS, so a scaled down compartmentalized version of this IMS would do well for testing purposes. Representatives from the major departments and a stand in for patients would be used for testing this prototype. At this stage, amongst the major issues for investigation should be ease of use, understanding, continuity and stability of operations. A prototype is expected to have a lot of bugs and glitches in operation, so the prototype design would be very fluid and responsive. Once satisfied with the design of a prototype, the organization would then commission the implementation of a full-scale model of the information management system.

Interface Design

An average users main concern with the programs of an information management system is its interface. Interface design goes a long way to lessen the level of user fatigue while navigating the program. An the proposed IMS a user will be aided by a series of precise forms and check boxes as the user maneuvers through the system. A system administrator will have a backdoor entry access to the system, but a system administrator will not have an unchecked level of access to users records.

Patients will be able to put in their details and their digital journals that document their experience at the hospital. Doctors and nurses will have a similar personal form of data record in their particular modules. There will be a provision for access to the medical history of each assigned patient. They would also have access to a patients non-personal journal inputs, which could be useful in post treatment checkup. After recovering to full health, a patients records will become inactive, unless reactivated by the patient.

Each department would have a customized interface design modified specifically to suit that work area. Access to the system itself will take place through a smartphone app, specialized computer software or a web interface in order to maximize compatibility with various devices and mobility.

Switchboard Design

The Switchboard design is the actual layout of the programs interface pages as they are seen by a user. Simplicity will be a constant theme in the switchboard layout of the system. It should be easy enough for a new patient to understand the system. On the initial login screen, a patient will put in their personal and address information in a series of clearly labeled text boxes before agreeing to a set of policy requirements. Subsequent logins would only require a patients checkup number with their unique password. After logging in, the switchboard will have some buttons that are size-adjustable to suit any level of visual impairment. While inside the healthcare center, a patient will even have access to a button that summons nurses or doctors in case of an emergency. The program would also facilitate communication to hotline numbers in the event of emergencies outside the facility, all in the understandable layout.

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